Refund policy

Sales, Pricing & Cancellations

Due to the nature of collectible items, all sales are final, and we do not accept returns.

Prices may fluctuate based on market conditions. We do not offer refunds or adjustments for price changes after a purchase has been made, regardless of timing.

If you wish to cancel an order, please contact us as soon as possible. If the order has not yet shipped, we may be able to process the cancellation. Please note that a 6% cancellation fee may apply to cover non-refundable credit card processing costs if the order has already been processed.

Damaged or Incorrect Orders
If your order arrives damaged (e.g., severe damage to the parcel) or contains incorrect items, please contact us within 48 hours of delivery. Be sure to include your order number and clear photos of the issue so we can assist you in resolving it promptly.

Order Verification
For quality control and fraud prevention, we maintain internal records of all orders, including photos, videos, packaging weight, and contents. These records help us verify shipments in the event of missing item claims or delivery disputes.

Shipping Address Accuracy
Please ensure your shipping address is accurate when placing your order. We are not responsible for packages sent to the wrong address due to incorrect information provided at checkout.

Fraud Prevention & Verification
To help prevent fraudulent claims and ensure fairness to all customers, we may request identity verification before issuing a refund or replacement for orders marked as delivered.

If you have any concerns, don’t hesitate to reach out we’re here to help!